On the Grind

Frequently Asked Questions

COVID-19 FAQ

We continue to operate as an essential service. We're putting in place extra measures within our supply chain including contactless delivery, increased hygeine and handwashing practices to keep you and our team safe. Please note that couriers are under extreme pressure at this time and delivery timeframes are naturally delayed as a result. Follow our social media and blog for the latest updates. Stay safe and wash your hands!

How do the gift subscriptions work?

How does the subscription work? How can I cancel? When do I get charged?

How can i change my delivery address?

What about the environment? Fair Trade?

What are the delivery time frames?

What about shipping?

Can I choose the coffee I want?